Micro Force - Velosio Newsletter September 2022
Updated: Sep 20, 2022
The summer is behind us and we’re now into September, hard to believe!
Many of us are settling into the post vacation and back to school mindset.
With Autumn comes a sense of addressing tasks that we have put off in the summer to enjoy that special time of the year. Since we’re on this topic, have you been putting off an annual review of your business software systems till now?
A business review will help you understand if you have the latest version of Dynamics GP, and if not, what risks or benefits your users are missing out on. Our Micro Force clients who are on a service plan are entitled to this valuable service. So feel free to reach out to schedule it.
Make Sure You are Not at Risk Using a Non-Supported Version of Great Plains
Microsoft will not provide helpdesk or any assistance for non-supported versions of Dynamics GP. If you are not using GP 2018, your system is at risk of encountering an issue that cannot be resolved due to using a non-supported version of Dynamics GP. You can avoid this by scheduling an upgrade of your system with our support team, and by doing so, not only will you eliminate the risk of these issues, but you’ll enjoy the latest version of GP that comes with new features as well.
Since we cannot receive support services from Microsoft for non-supported versions, this will limit how many helpdesk staff members can service your non-supported system. And we have had support requests for non-supported versions that we could never resolve, which caused significant costs and pain for those clients. As a result, we will be increasing our helpdesk support service rates for clients that are not using a non-supported version of Dynamics GP. This will go into effect January 1, 2023.
If you are currently using GP 2013, 2015 or 2016, our recommendation is to plan to schedule your software upgrade asap. To begin this process and receive a quote, please email your request to firstname.lastname@example.org.
Dynamics GP Tip of the Month
When in a date field, you can just type the day and tab. For example, just type 01 or 1 and tab and the date will fill in the date field correctly, 4/1, based on the current month and year that you are in.