Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
Marketing: A clearer view of customers and more informed marketing investments
Sales: Get more leads and close more business
Customer service: Provide more value to customers
Fast facts about Microsoft Dynamics CRM 4.0
Server Editions | Every server that runs Microsoft Dynamics CRM 4.0 requires a Server license. Three Server Editions are available for Microsoft Dynamics CRM 4.0:
| ||||||
Licensing | |||||||
Languages | Microsoft Dynamics CRM 4.0 offers a multilingual user interface that allows companies to work in different user interface (UI) languages on the same installation. Languages include Arabic, Czech, Chinese (Hong Kong), Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Russian, Spanish, Swedish, and Turkish. | ||||||
System requirements | Review hardware and software requirements to implement Microsoft Dynamics CRM. | ||||||
Support | Support professionals and self-support options offer around-the-clock access to information. | ||||||
Integration | Microsoft Dynamics CRM integrates with key Microsoft products and technologies, including the 2007 Microsoft Office system and Microsoft Office SharePoint Server 2007, Windows Vista, and others. | ||||||
Customization | Microsoft Certified Partners can help customize and integrate third-party applications, tools, and services. Find the solution you need for your specific business needs. | ||||||
Training | E-Learning from Microsoft Dynamics gives you access to training 24 hours a day, seven days a week. Review training options. |
