Micro Force

Micro Force Case Study

• Case Study: Pedinol Pharmacal, Inc.

  Profile: Founded in the early 1920s, Pedinol is a specialty pharmaceutical company, which has grown to be a leader in the field of podiatric, pediatric and dermatological therapy.

  
  

  Business Situation: Pedinol needed a business management system that would combine three systems together making data easily accessible. They also needed a program that would allow ability to track price levels and payment terms.

  
  

  Benefits: Micro Force gave Pedinol a transition that was quick and seamless. Pedinol now has improved customer service with quicker response times and easy access to reports.

  
  

  • Ease of Use

    Access to a single source of information with the ability to quickly drill down into a customer, order or purchase. This enhances customer service response time to inquiries.

  • Quick Reporting Access

    Using Crystal Reports and Crystal Enterprise, Pedinol's new reporting system allows quick and easy access to data. Now users can retrieve data through a single process, as opposed to their previous multi-step routine, allowing executives to run and view reports without the need for support staff.

  • More Information

    Microsoft Dynamics™ GP has given Pedinol more information regarding each customer by gathering data from all areas of the company into one central repository.

  • Improved Business Practices

    Information is entered once and flows smoothly where it is instantly available to all users. This process is continually documented and the seamless flow of information greatly reduces the opportunity for errors.